TERMS AND CONDITIONS
COVID19 Safety Plan
Feel safe onboard the Lady Brisbane! For the safety of our passengers and crew, we have a COVID Safety plan in place.
Following Queensland Health Department guidelines:
In addition to Government guidelines, for the safety and comfort of our passengers:
Lady Brisbane is looking Fabulous after recent slipping and all our crew look forward to welcoming you onboard. Thank you for supporting a local small business during these unprecedented times.
Regular general/public cruises: A minimum of 72 hours notice is required by Passengers to cancel or reschedule a booking (no refund on credit card fee).
No refund within 72 hours of a cruise (crew and food organised by then)
If Brisbane Cruises re-schedule a cruise, a full refund will be offered or we will be happy to transfer you to another cruise.
Special Event cruises: eg Riverfire/Sunsuper Night Sky, Christmas Day, NYE, Brisbane to Gladstone Yacht Race start, functions or Christmas cruises, a minimum of two months (60 days) is required to cancel a booking. Any cancellations within this period will not be refunded. Transfer to another event is at our discretion.
Email newsletters/promotions: All passengers automatically join our "Travel Club" on booking a cruise or making an enquiry. We reserve the right to promote our cruises/events to any contacts received during these processes. If you DO NOT want to receive our email newsletters, simply unsubscribe from our mailing list on receiving the first email.
Photos/videos: We reserve the right to use any photos/videos taken of passengers during our cruises. If you DO NOT want us to use your photo/video, please call our office with details. We endeavour to be respectful of using images at all times.